This voco Makkah hotel guide covers what matters before you book. voco Makkah by IHG stands on Ibrahim Al Khalil Street in Al Mesfalah, about 1.6 km on foot from the Kaaba, with a complimentary 24-hour air-conditioned shuttle to the Haram through Kudai Parking. With 4,321 rooms across 35 floors it is one of the largest hotels in the city, and it is built around pilgrim families: Deluxe Rooms with up to four single beds, Grand Rooms that sleep up to seven, three buffet restaurants and a café, separate prayer areas for men and women, a supervised kids club and direct lobby access to a shopping mall.
Every figure on this page comes from IHG’s own voco Makkah pages or from Google Maps, checked in October 2026: the walk and the shuttle to the Haram, each room layout, the four buffet restaurants, parking charges, prayer facilities, policies, and the questions worth settling before you pay.
Rates move with the season, so nothing here is published as a fixed nightly price. Send your dates and we will quote the exact room, meals, taxes and transport in writing.
The quick facts most pilgrims from Pakistan ask before they commit. voco Makkah is one of the largest hotels in the city — 4,321 rooms over 35 floors — but availability must still be checked for your travel dates and room category.
| Official hotel name | voco Makkah by IHG |
| Address | Ibrahim Al Khalil Street, Al Mesfalah, Makkah 24231, Saudi Arabia |
| Hotel size | 4,321 rooms across 35 floors; the hotel opened in 2020 |
| Walk to the Kaaba | About 1.6 km, roughly 21 minutes on foot via Ibrahim Al Khalil Road (Google Maps) |
| Haram shuttle | Complimentary 24-hour air-conditioned shuttle via Kudai Parking; service is limited during Hajj season |
| Room options | Deluxe Rooms, Grand Rooms sleeping up to seven, and One Bedroom Suites |
| Check-in / check-out | From 3:00 PM / by 12:00 PM; minimum check-in age 18 |
| Dining | Four on-site venues plus 24-hour in-room dining; kids eat free |
| Prayer facilities | Separate men’s and women’s prayer areas with an ablution area on the first floor |
| Families | Smiles and Sunshine Kids Club; places are limited, advance reservation required and a fee applies |
| Shopping | Direct access from the lobby to an on-site shopping mall |
| Parking | 60 SAR per car per day or 15 SAR per hour; 250 covered spaces on basement levels 2 and 3 |
| Swimming pool | None listed by IHG |
| Jeddah airport (JED) | About 98 km; no airport shuttle is provided |
| Pets | Not allowed |
| Sustainability | Green Key certified |
| Book this hotel | See live availability on our voco Makkah by IHG booking page or ask us on WhatsApp |
IHG does not publish floor areas, room views or a star rating for this property, so this guide does not quote any. Anything your booking depends on should be confirmed in writing for your travel dates.
Google Maps routes the walk from the Kaaba to the hotel entrance at about 1.6 km, roughly 21 minutes, mostly flat and almost entirely along Ibrahim Al Khalil Road. That is a comfortable walk for a fit adult outside peak hours and a long one for an elderly parent after Isha, which is exactly why the hotel runs a free round-the-clock shuttle through Kudai.
Settle these five before you pay a deposit on any Makkah hotel, this one included.
| Decision | Question to ask |
|---|---|
| Shuttle | How often does the Haram shuttle run at Fajr, and where does it drop you? |
| Beds | How many real beds does your group need, and will the hotel allow that many guests in one room? |
| Meals | Is breakfast included in the quote, and are the children charged? |
| Season | Are you travelling in Ramadan or Hajj, when the shuttle is limited and prices change? |
| Total cost | What do identical dates cost once meals, taxes, parking and transfers are added? |
IHG lists three categories at voco Makkah and publishes bed setups rather than floor areas. The “sleeps” figures below come from those published beds, not from permitted occupancy, which must be confirmed on your booking. Each card has its own WhatsApp button, and the room name is filled into the message for you.
Size on request · sleeps 2–4
The standard category, and the most adaptable: IHG lists it with one king bed or with two, three or four single beds, so it works for a couple, for two friends or for a small family in one room. IHG publishes no floor area for this hotel, so ask us to confirm the exact layout and bed setup on the written quotation. One IHG photo caption notes that four-bed rooms are smoking rooms, which is worth confirming if that matters to you.
Rate: On request, quoted for your dates
Availability: Confirmed by our team before payment
Size on request · sleeps up to 7
This is why many Pakistani families choose voco Makkah. IHG lists Grand Rooms with five or seven single beds and states they accommodate up to seven guests, so a family that would need two or three rooms at a central hotel can stay together in one. Confirm the permitted occupancy, the children’s ages and any extra charge in writing before you pay — a bed count is not the same as the occupancy the hotel will allow.
Rate: On request, quoted for your dates
Availability: Confirmed by our team before payment
Size on request · sleeps 2
A king bedroom with a living room you can sit in without disturbing anyone who is resting, which suits a couple travelling with an elderly parent or anyone staying ten nights or more. Cribs are available on request. Ask whether the quoted suite includes a sofa bed before you count it as an extra berth.
Rate: On request, quoted for your dates
Availability: Confirmed by our team before payment
No room category at voco Makkah is sold with a published view, and at 1.6 km from the Kaaba you should not expect one. What varies here is the bed layout, and that is the thing to pin down in writing before you pay.
IHG publishes bed configurations for this hotel but no square metres. Ask for the layout by name — “Deluxe, three single beds” — rather than a size.
A Grand Room lists seven beds, but the number the hotel will register is set by the rate you book. Get the permitted occupancy written on the voucher.
An IHG caption marks four-bed rooms as smoking. If anyone in your group is asthmatic or travelling with an infant, confirm a non-smoking room in writing.
If your group needs more than seven beds, compare one Grand Room plus one Deluxe Room against two Deluxe Rooms for the same dates. The first usually costs less per person and keeps everyone on one floor; the second gives you two bathrooms.
voco Makkah is built for pilgrims rather than for leisure, which explains both what it has and what it does not. Everything below is listed on IHG’s current pages; hours and access rules change, so confirm anything your trip depends on.
Four venues sit inside the hotel and a fifth in the connected mall, which matters more than it sounds: a family of seven can eat together without leaving the building between prayers. All list a casual dress code.
| Venue | Listed hours | What to expect |
|---|---|---|
| Al Karam (2nd floor) | Breakfast 6:30–10:30 AM | International buffet serving breakfast, lunch and dinner |
| Telal (3rd floor) | Breakfast 6:30–10:30 AM | International buffet with traditional and contemporary dishes |
| Bakkah (4th floor) | Breakfast 6:30–10:30 AM | International buffet built around locally sourced, seasonal dishes |
| Ma’ad Café and Lounge | Round the clock | Barista coffee, afternoon tea, fresh juices, sandwiches and desserts on the lower ground floor |
| Ma’ad Eats and Treats (connected mall) | Mall hours | Shawarma, burgers, pizza, biryani, mandi, tandoori and kabsa in the connected mall |
| In-room dining | 24 hours | Full menu with kid-friendly options and private in-room dinner packages |
Photographs of voco Makkah: the exterior on Ibrahim Al Khalil Street, the lobby and sitting areas, a bedroom, the prayer area, the buffet and the basement parking. Tap any image to open it full size.
Most Pakistani pilgrims land at Jeddah and drive in. IHG lists no airport shuttle at voco Makkah, so the transfer has to be arranged and priced separately — put it on the same quotation as the room so there are no surprises at 2 AM.
Confirm before you pay: the shuttle timetable for your dates, the Kudai boarding point, how the service changes in Ramadan and Hajj, and who is meeting you at Jeddah. One IHG page describes the complimentary 24-hour Haram shuttle in detail while a generic FAQ on the same site says no complimentary local-area shuttle is offered, so have it written into your booking rather than assumed. If you are travelling with an elderly parent or a wheelchair, ask us to confirm the drop-off point and the walking distance from it before you commit.
Flights from Pakistan often land in Jeddah early in the morning, and check-in here is from 3:00 PM. Immigration, luggage and the drive absorb part of that wait, but they do not guarantee a room on arrival. Ask whether early check-in can be confirmed and what it costs; if immediate room access matters for a child or an older traveller, compare the price of booking the previous night. The useful thing about this address is that you do not have to sit in the lobby: leave the bags with the concierge, take the shuttle or walk the 1.6 km, perform your first Umrah and come back when the room is ready. Check-out is 12:00 PM unless the hotel confirms otherwise, so arrange luggage storage and the return transfer if your flight home leaves late in the evening.
There is no honest fixed nightly price for voco Makkah. What you pay changes with the dates, the room category, the number of guests, the meal plan, the cancellation terms, taxes and availability — and Ramadan, the last ten nights and Hajj change both the rate and the minimum-stay rules. For live availability and current room options see our voco Makkah by IHG booking page. For a written quotation in PKR that includes meals, taxes and transfers, send us your dates and we will price your exact stay.
The published rules at voco Makkah, and the things we confirm in writing for you before any payment is taken.
| Policy | Current published information |
|---|---|
| Early arrival or late departure | On request and subject to availability; a charge may apply. Ask before you assume a morning room. |
| Cancellation | Depends on the rate booked. A refundable and a non-refundable rate cannot be compared on nightly price alone. |
| Parking | Chargeable: 60 SAR per car per day or 15 SAR per hour, on basement levels 2 and 3, with in and out privileges. Buses are allowed. |
| Children and extra beds | Cribs on request; kids eat free. Extra beds and permitted occupancy depend on the room and rate, so confirm them in writing. |
| Identification | Carry passports and visas for every guest; the minimum check-in age is 18. |
IHG lists wheelchair-accessible rooms at voco Makkah with ADA-compliant access routes, bathrooms with ample turning space, a tub with grab bars and a portable bath seat, a handheld shower on a hose, bathroom handrails and a shower safety bar. In the public areas there is a flat path from the car park to the entrance, a drop-off point beside the door, curb cuts, ten accessible parking bays, ramps into the property, the lounge and the restaurant, ADA-compliant lifts to every floor, wheelchairs available on request, accessible public restrooms and accessible restaurant seating. IHG does not publish how many accessible rooms the hotel has, so we confirm one for your dates rather than assume.
Guest reviews for voco Makkah are useful for spotting patterns and useless as a guarantee of the room you will be given. Read the date, the room category and the season on each one: a review written in the last ten nights of Ramadan describes a different hotel operation from one written in a quiet month. Where room condition or a specific layout matters to you, ask us for current photographs of that exact category instead of relying on a gallery image or an opinion posted two years ago.
The guide lists 4,321 rooms across 35 floors. A large inventory does not guarantee availability; request confirmation of the category for your travel dates.
Allow extra time beyond the mapped walk for shuttle queues, crowd controls and entry through the gate in use. Ask the hotel about the current Friday timetable and leave early enough for your party’s pace; a fixed journey time cannot be guaranteed.
It can suit a first visit when your party is comfortable using the hotel shuttle and understands the final walk from its drop-off. If returning to the room between every prayer is essential, compare a closer hotel before deciding.
